View Merchant || Admin Panel Impact

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Merchant ID

Legal Name

DBA Name

Processor

Agent

Split

Is Override

Password

Status

Received Date

Approved Date

Activation Date

Closed Date

Address

Address 2

City

ZIP

Country

State

Contact

Email(comma separated)

Phone

Phone 2

Cell

Fax

URL

DBA Same as Legal Address

Address

City

ZIP

Country

State

Mailing Address Same as DBA

Address

City

ZIP

Country

State

File here *	Notes *	Status	Date
	voided check
	signed app
	DL too large to upload
	pre app too large to upload
	var 1
	var 2
	var 3

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Send Email to Merchant Send Email to Sales rep Send Email to Employee

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Send Email to Merchant Send Email to Sales rep Send Email to Employee

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Send Email to Merchant Send Email to Sales rep Send Email to Employee

Type

Install Date

Equipment ID

Status

Model

Purchase T.

PD Telephone

Sales Rep

Serial #

Tracking #

TID

Employee

Purchase Date

Auto Batch Time 7:00pm - wants to accept Apple Pay

Send Email to Merchant Send Email to Sales rep Send Email to Employee

Bank 1 Information

Bank Name

Account Name

Rounting Number

Account Number

Billing Type

Gross Settlement

Net Settlement

Bank 2 Information

Bank Name

Account Name

Rounting Number

Account Number

Overrides who receive partial commission on all of Russell Outdoor INC Accounts

Default Setup

Agent 1 Receives

on all Newly Inputted Accounts

Agent 2 Receives

on all Newly Inputted Accounts

Agent 3 Receives

on all Newly Inputted Accounts

Agent 4 Receives

on all Newly Inputted Accounts

Merchant

Month

Year

Merchant CMS

EIN/Federal Tax ID Type

MCC Code

EIN/Federal Tax ID #

Type of Legal Entity

State incorporated in

Types of Goods Sold

Primary Transaction Type

Internet

Swipe

Keyed

Average Ticket

Telephone Order

Annual Volume

Business Start Date

High Ticket

Persoanl Guarantor

Monthly Volume

Discount Method

Refund Policy

30 Days

60 Days

Other

None

Sr. No.	Date	Employee	Note	Created by	Updated at
1	Oct 22 2024 03:00 PM	Charlotte Groff	Chris called and was getting "Account Inactive" when trying to get into Pioneer. Had him clear his cache and cookies and try per SBC's memo but he still couldn't get in. Called SBC and Ayana was able to do something on her end and then he was able to login.	Charlotte Groff	Oct 22 2024 03:20 PM
2	Aug 01 2023 12:00 AM		Robert called in and needed to do a refund for a card that was run on 6/20/23 for $281.30 on card 4177 but was showing declined in SS. At that point the customer gave the merchant a different card and it was approved. The customer came back in to say that he was billed for the transaction that showed declined. I confirmed that both transactions had been batched in Pioneer. Because the one transaction was declined, they could not issue a refund on his card, so I had him run the refund in TSYS.	Dee Karawadra	Jan 31 2024 01:39 PM
3	Aug 01 2023 12:00 AM		Chris called in asking about his deposit for 4/19/2023 and informed him of the TSYS issue and that his funds would be available later on today. We also sent a request to link both accounts to Pioneer.	Dee Karawadra	Jan 31 2024 01:39 PM
4	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Notes: Talked to Chris again today. He did say that he was able to get into Pioneer and that he thinks he can figure everything out. He said that if he had any questions he would call us.	Dee Karawadra	Jan 31 2024 01:39 PM
5	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Notes: Chris called and was having issues reconciling to his deposits. I sent him the IBUXX QRG and he says he registered. When I called him back to walk through his Pioneer and SwipeSimple and how to utilize each he was on the other line and said he would call me back	Dee Karawadra	Jan 31 2024 01:39 PM
6	Aug 01 2023 12:00 AM	Mike Thomas	User: Mike Thomas -> Notes: TT junior walked him through a refund using the TSYS Sierra app	Dee Karawadra	Jan 31 2024 01:39 PM
7	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Notes: Added upgrade A80 terminal to Equipment screen - Auto Batch 7:00pm Central and wants Apple Pay to be turned on	Dee Karawadra	Jan 31 2024 01:39 PM
8	Aug 01 2023 12:00 AM	Morgan Withee	User: Morgan Withee -> Notes: Want to upgrade to swipe simple terminal updated monthly fee to $69.85 waiting on new var to set up swipe simple terminal.	Dee Karawadra	Jan 31 2024 01:39 PM
9	Aug 01 2023 12:00 AM	Mike Thomas	User: Mike Thomas -> Notes: Downloaded PAX s80 and udpadted firmware in both dongles. Shipped Fed Ex 2 day delivery	Dee Karawadra	Jan 31 2024 01:39 PM
10	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Notes: changed status to Approved inserted MID and approval date and uploaded VAR sheet	Dee Karawadra	Jan 31 2024 01:39 PM
11	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Notes: SBC - IBUXX - 3.95%; PAX S80 and 2 Mobile Swipe Simple bluetooth readers; Auto Batch - 7:00 pm Central for all devices; NDF Elavon Conversion	Dee Karawadra	Jan 31 2024 01:39 PM
12	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5	Dee Karawadra	Jan 31 2024 01:39 PM
13	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Changed : Internet Percent FROM 0 TO	Dee Karawadra	Jan 31 2024 01:39 PM
14	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95	Dee Karawadra	Jan 31 2024 01:39 PM
15	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 150000	Dee Karawadra	Jan 31 2024 01:39 PM
16	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 750000	Dee Karawadra	Jan 31 2024 01:39 PM
17	Aug 01 2023 12:00 AM		User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 300.00	Dee Karawadra	Jan 31 2024 01:39 PM

.....

Owner 1 Information

Officer/Owners Name *

Title

Social Security

Form of ID *

ID # *

Issue Date *

Expiration Date *

State *

DOB *

Home Phone Number

% of Business Owned

Length of Ownership

Y N

Home Address *

Home city *

Home state *

Home country

Home zip *

Merchants

View Merchant

Bank 1 Information

Bank 2 Information

Overrides who receive partial commission on all of Russell Outdoor INC Accounts

Default Setup

Merchant CMS

Owner 1 Information