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Overrides who receive partial commission on all of HILTON GARDEN INN MEM/ST Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Sunita cell phone 901-212-4563 Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Larry advised him he is on Elavon gateway and emailed (larry.bhog@gmail.com) his Vital number 2485366, BIN number 412942, and Nathan Wilcox ( Gateway Account Setup Coordinator, Gateway Boarding Elavon) contact info. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Linda Billings from - Notes: Donna Smith called, April trans overchg of $10, tried to refund May 1, ran sale of $192.64, refunded, then ran again. Not seeing refund amt. Advised her to ck with her software support & see if VOID key works on register & use VOID when making adjustment on the same day, explain dif in refund & void & when to use. Virginia checking trans & will call Donna. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Dianna - Department: x - Notes: Talked to Marty. A customer's card was charged twice.I called cs to confirm it. Told Marty and now going to refund customer. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Raj Modhvadia - Department: 2 - Notes: Talked to Manoj today and he had a wonderful vacation to St. Louis. We conferenced American Express in and we believe he have fixed the problem. Manoj will keep an eye on the American Express activity to make sure all the money is going to the correct account, which it should be. I hope that everything is working now for them. Thanks Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Raj Modhvadia - Department: 2 - Notes: Talked to Manoj today and he was in St. Louis on vacation with his family. There is something wrong with his American Express. He called me let me say about 5 weeks ago with a new American Express number. I emailed it to Anita Bapat and got it updated. Manoj is telling me that he has not been receiving any American Express payments. Manoj told me that since he is in St. Louis on vacation with his family, that he will call me on Monday 11/5/2007 with the correct American Express number and we will conference in American Express to make sure that we are all on the same page. Thanks Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: TT Dee gave him merchant's rates. Dee Karawadra Jan 31 2024 01:39 PM
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