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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of American Superstore Service Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Cancelled account moved to Elavon Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Did ASR to add iCT250 per Lindasy Felker ASR# 863799 Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: TT Dave, terminal will not save 9 in PABX parameter, had Paymentech add to profile and walked Dave through a partial download. We ran a transaction, all working. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: TT Susan, getting error message of file error. Walked her throgh a new download. Note: needs 9 to dial out. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: Waiting for line, advised merchant how to check for a dial tone. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Lindsay Felker - Department: - Notes: Talked to Susan on Friday; they were making some changes to the phone lines; now needs 9 for machine to work; walked her through to *ZP and put a 9 then comma, then number; still didn't work; took 9 out and didn't work; finally, had Raj conference her in with Paymentech;working fine now; was supposed to have put 2 commas after the number. All is well now. Also had talked to Dan that morning to check on them. All going well and happy with service Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Linda Billings - Department: x - Notes: 3:20pm Dan at American Supercenter called in correct AMEX MID for Service Terminal. Correct # is 3240876300. Gave to Raj Dee Karawadra Jan 31 2024 01:39 PM
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