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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: Walked Peggy through download TID# Z52074885 Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: TT Esther, explained what waiting for line means she will check her phone line. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: TT Esther, she wanted to know if we could give her a cardholders name. Advised her we do not have that information. This is the second time she has asked for this type information. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: TT Esther, she wanted to know if we could give her a cardholders name. Advised her we do not have that information. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: Walked Esther through a void Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Lindsay Stallings - Department: 1 - Notes: Walked Esther through running a void. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: Tt Esther, explained what waiting for line means, advised her to check phone line for a dial tone....she will check and call back. Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: Walked Esther through a manual transaction.....approved Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: General info call concerning a transaction. Advised merch that pressing the enter key twice does not charge card twice. Dee Karawadra Jan 31 2024 01:39 PM
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