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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Feb 09 2024 11:22 AM Charlotte Groff submitted request to SBC to have refund issued (per Emily) for January and February billing. Requested $99.80 to be refunded. Responded to the merchant's inquiry. Charlotte Groff Feb 09 2024 05:23 PM
2 Feb 06 2024 10:31 AM Charlotte Groff Submitted cancellation request to SBC today. Dee Karawadra Feb 06 2024 04:32 PM
3 Jan 03 2024 12:00 AM Mike Thomas Returned VL 500 SN: 141221904546 Dee Karawadra Jan 31 2024 01:39 PM
4 Dec 06 2023 12:00 AM Morgan Withee Allison decided valor would not work for her needs. Mike sent her a cancel letter and return label. I got the cancel letter back today. I saved this in their google folder as well as documents here. Once we get the equipment back we can go ahead and submit for the cancel. Dee Karawadra Jan 31 2024 01:39 PM
5 Dec 05 2023 12:00 AM Dec 05 2023 Mike Thomas Emailed return label for Valor VL 500 Dee Karawadra Jan 31 2024 01:39 PM
6 Nov 29 2023 12:00 AM TT Allison along with Jonathon from Valor to answer concerns and also to make make change on terminal to fit her needs Dee Karawadra Jan 31 2024 01:39 PM
7 Nov 28 2023 12:00 AM Nov 28 2023 Mike Thomas TT Allison and answered questions concerning Valor. Also changed the batch time to 11:00 pm and updated user name to correct spelling. I am calling her back at 10:00 am tomorrow morning to go over some other questions she may have as she has appointments this morning. Dee Karawadra Jan 31 2024 01:39 PM
8 Nov 21 2023 12:00 AM Nov 21 2023 Mike Thomas Downloaded VL 500 and shipped 2 day delivery (should be there Friday) Dee Karawadra Jan 31 2024 01:39 PM
9 Nov 21 2023 12:00 AM SBC IBUXX Valor 500 - Cellular Batch - 7:00PM EST Tip Edit Dee Karawadra Jan 31 2024 01:39 PM
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