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Overrides who receive partial commission on all of Binswanger Enterprises LLC Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM TT Donna she says Branch 95 has closed Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: The transaction Cara was trying to void is from 2/8/22 for $265.77 on Card # 1075. She entered the incorrect amount is the reason for the void Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT- Cara - unable to void a transaction - Void option is there but when pressing the Void and confirming to Void it says Unable to Void this Transaction. This was done on the virtual terminal. Called Swipe Simple and spoke to Alyssa - she said it was a restriction on the cardholders account from their issuing bank and that the cardholder needs to call their bank to have that released. Called Swipe Simple back and spoke to Eric - he asked for the transaction number and said that he would have to send this over to the Engineering dept and they would get back to me within 24 hours. Morgan calling Maria at Swipe Simple to get better assistance. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT- Jeff - he said for the last couple days his terminal has said not allowed to process on this account. I had him go to the Settings/Merchant Account and the terminal was pointed to the Mobile #95. Had him change that to Terminal #95 and he was good to go after that Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Dana - called in to say they finally got their wifi back and that he needed the login and password for the terminal. Helped him get logged in and made sure the terminal was set for the 095 terminal instead of the 095 mobile. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173 Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Turned off level 2 and 3 processing USA ePay Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : DDANumber FROM 003270591623 TO 8026368627 Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : RoutingNumber FROM 061000052 TO 031207607 Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : BankPhone FROM 904-433-8071 TO Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : BankName FROM Bank of America TO Dee Karawadra Jan 31 2024 01:39 PM
13 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: updated tax id Dee Karawadra Jan 31 2024 01:39 PM
14 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : Tax ID FROM 54-0141190 TO 45-2494422 Dee Karawadra Jan 31 2024 01:39 PM
15 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Legal Contact: Jennifer Thomas RT: 307070267 Acct: 76968107562 Dee Karawadra Jan 31 2024 01:39 PM
16 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: TT Linda, reload T380...transaction recall issues. Dee Karawadra Jan 31 2024 01:39 PM
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