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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Bob's Pawn Shop Accounts

                  

Default Setup

                  
                  
                  
                  

Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Talked to Craig and also sent him an email with all info 11/22/21 concerning new PCI non compliant fees Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Kathy turned auto batch off Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Roger Harding called in wants to switch over to PAX S80. I have put in a request for a TSYS Var so we can prepare the equipment Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Merchant is having connectivity issues. Conferenced her with Vantiv to assist. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Kim, they had declines on a transaction for $720.75. Wallace in Lvl 2 Helpdesk said it was there once with the auth of 05441Z. Gave Kim the Advanced Products number in case she needs it tomorrow. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Corrected communications for settlement to dial. Now working. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Kim, she was unable to settle while on dial back up. The lady in Level 2 Help Desk at Vantiv settled for her and helped her clear the batch out of the terminal. Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT craig, getting "tampered" on terminal. will need to be replaced. Merchant is calling Roger Harding Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Kim, terminal ethernet not working, will need a replacement terminal. Notified Roger Harding. Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Reprogrammed terminal with correct information, ran test....working. Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Roger Harding programmed the new terminal for this location with the wrong account info. All funds have been going to the Dogwood locations bank account. Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Had NPC remove debit, needs partial download. Dee Karawadra Jan 31 2024 01:39 PM
13 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Roger asked if debit prompt could be removed. Vantiv confirmed it could I sent request to Mike. Dee Karawadra Jan 31 2024 01:39 PM
14 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: SR# 17429050 SR# 17429100 rate change was requested as they were keyed in wrong into MAG Dee Karawadra Jan 31 2024 01:39 PM
15 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Request additional TID for VX520DC Dee Karawadra Jan 31 2024 01:39 PM
16 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Needs new terminal, referred to Rodger Harding. Dee Karawadra Jan 31 2024 01:39 PM
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