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Overrides who receive partial commission on all of Daystar Mechanical LLC Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 24 2023 12:00 AM Charlotte Groff Tabatha called and said that her father ran a transaction on 8/23 for $5044 and it was declined so he turned around and ran it on his Square terminal and it went through. She wanted to know why. I called SBC and talked to Conrad. He looking in Tsys and said that the reason it was declined was a code 05 which means do not honor. I also spoke to Tabatha about running large dollar amount tickets because she mentioned an $18,000 ticket. So I told her that if he has a ticket for 1$10,000 or above to give us a heads up that he ran it or will be running it so we can let SBC know. Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 17 2023 12:00 AM Charlotte Groff Received email from SBC regarding getting the merchant trained on AVS. I called Tabatha and asked her to please stress the importance of AVS to the merchant (her father) and she said that she will mention it to them again. She also explained that they are a roadside assistance company and they have trucking companies that pay the bill for their drivers so the driver will not have a card. After they have assisted a driver they will send an invoice to the trucking company and they will pay. These trucking companies are long time customers of theirs. They will enter AVS information if it's a new customer that they do not know. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 11 2023 12:00 AM Charlotte Groff Jasmine called and wanted to know how they could print receipts for customers that they run a transaction for on their mobile device. Walked her through how to use the SwipeSimple dashboard and look up the transaction and where the print function is. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Set up SS Password Daystar23 Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM SBC- IBUXX- 3.985%- SS Dongle- Batch 6:00pm Eastern- IP- NDF Dee Karawadra Jan 31 2024 01:39 PM
6 Jul 10 2023 12:00 AM Jul 10 2023 Mike Thomas Set up SS Password Daystar23 Dee Karawadra Jan 31 2024 01:39 PM
7 Jul 07 2023 12:00 AM Jul 07 2023 Jennifer Blanchard SBC- IBUXX- 3.985%- SS Dongle- Batch 6:00pm Eastern- IP- NDF Dee Karawadra Jan 31 2024 01:39 PM
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