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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Inactivated 2 Valor 100 put in inventory Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Cancelled account. Merchant wanted a POS system so he changed processors. Received 2 Valor terminals back 5/3/23. Submitted request in NPCrm to cancel - SR47227652 Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Got on phone with Valor and they fixed connection issue by switching the WiFi over to 2.4 and fixed key issue by resetting and pushing another download. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM TT Joe he has new internet and can't connect to wifi so we tried ethernet an still have issues so we called Valor and they say the error message he's getting is network related so Joe is calling his provider to see what ports are open. He will call me back. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Tricia called to let us know the merchant is trying to take a $100.00 tip and the machine would not allow it. Updated their Tip Max and % to 9999 for both terminals. Once they did the parameter update, they were able to run the tip. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM TT Tricia walked her through downloads on both VL 100 Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Changed status to Approved and entered the MID and approval dates Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Vantiv- Prime Buxx- 0.30%+$0.15-2 Valor 100's-$49.95+$19.95= $69.90 Dee Karawadra Jan 31 2024 01:39 PM
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