Merchants

Back
View Merchant
File here * Notes * Status Date
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee

Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Veja LLC Accounts

                  

Default Setup

                  
                  
                  
                  

Merchant CMS

%
%
%
%
  
  
  
Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Sep 21 2024 07:53 PM Mike Thomas Pk text me Saturday morning with serial number locked. I unlocked the serial number and all is working. Mike Thomas Sep 27 2024 07:56 PM Mike Thomas
2 Aug 30 2024 06:53 PM Mike Thomas TT PK updated terminals to WP Mike Thomas Aug 30 2024 06:53 PM
3 Jul 02 2024 06:19 PM Mike Thomas TT PK we did a soft reset on the terminal and pin pad because they were getting pin pad offline. All working now. Mike Thomas Jul 02 2024 06:20 PM
4 May 14 2024 02:51 PM Mike Thomas TT PK VL300 pin pad not reading cards replacing. Mike Thomas May 14 2024 02:53 PM
5 Apr 01 2024 01:29 PM Charlotte Groff PK called back after he contacted his bank regarding the missing deposits and his bank found them and transferred them into his account. Apr 01 2024 02:52 PM
6 Apr 01 2024 01:29 PM Charlotte Groff PK called stating that he's not getting his deposits into his new account for this location. Broomes 2 is getting their money. Called Vantiv DDA, spoke to Alexis. She says that the deposits are being sent but that the account change they made had a miskey and there is an extra digit in the bank account number. She made the correction to the bank account and said that today's transactions may still go to the incorrect bank account because it takes about 24 hours for the bank account change to update in their system. Vantiv's investigative team will reach out to Citizens Bank and see if they can pull those missing funds back in. Alexis said that it will take about 72 hours or maybe a little more for those funds to be pulled back and resent to the correct account number Charlotte Groff Apr 01 2024 02:00 PM
7 Mar 27 2024 03:38 PM Mike Thomas Downloaded 2 VL100 with VL 300 pin pads and shipped Mike Thomas Mar 27 2024 03:39 PM Mike Thomas
8 Mar 26 2024 04:23 PM Charlotte Groff updated banking info. Also conferenced PK in with Vantiv to update on their system. Charlotte Groff Mar 26 2024 04:24 PM
9 Dec 26 2023 12:00 AM Mike Thomas Requested a new TSYS VAR for Valor 100 Service Request Number: 59947262 Dee Karawadra Jan 31 2024 01:39 PM
10 Nov 20 2023 12:00 AM Nov 20 2023 Mike Thomas Requested MCC code update from 5499 to 5541 per Emily Dee Karawadra Jan 31 2024 01:39 PM
11 Oct 19 2023 12:00 AM Oct 19 2023 Mike Thomas Submitted an add VAR request SR# 58934626 Dee Karawadra Jan 31 2024 01:39 PM
12 Oct 16 2023 12:00 AM Oct 16 2023 Mike Thomas Requested new VAR for Desk 3500 per Morgan Dee Karawadra Jan 31 2024 01:39 PM
13 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded and shipped Desk 3500 and shipped FedEx 2 day delivery Dee Karawadra Jan 31 2024 01:39 PM
14 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Called Gem team and the SR still isn't complete I asked them to expedite so they put a rush on it. Dee Karawadra Jan 31 2024 01:39 PM
15 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Terminal still not ready with EBT ISO revices says it's a VANTIV issue with loading EBT on the backend. She has emailed that dept with our particular issue. SR# 41462714 Dee Karawadra Jan 31 2024 01:39 PM
16 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Converted to Vantiv - Traditional - VX520 - Batch 7:30pm - IP - EBT FNS # 0748806 Dee Karawadra Jan 31 2024 01:39 PM
17 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 15.00 Dee Karawadra Jan 31 2024 01:39 PM
18 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 450000.00 Dee Karawadra Jan 31 2024 01:39 PM
19 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 35000.00 Dee Karawadra Jan 31 2024 01:39 PM
20 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 100 Dee Karawadra Jan 31 2024 01:39 PM
.....
No Owner Found!!