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Overrides who receive partial commission on all of Chandra Dave Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Jul 24 2024 01:50 PM Charlotte Groff SBC questioned a refund on visa card 5620 for $50.00. Called merchant and he said that he doesn't know where the refund came from and not to process it. Charlotte Groff Jul 24 2024 02:12 PM
2 Nov 22 2023 12:00 AM Nov 22 2023 Mike Thomas TT Merchant his terminal not connecting to internet he says all his guests are saying they don't have internet so I advised him to contact internet provider. Dee Karawadra Jan 31 2024 01:39 PM
3 Nov 21 2023 12:00 AM Nov 22 2023 Mike Thomas Talked to merchant walked him through changing over to Ethernet....he was going to reset his router, Checked Valor he has ran a successful transaction since. Dee Karawadra Jan 31 2024 01:39 PM
4 Nov 14 2023 12:00 AM Morgan Withee TT merchant again today. We tried to connect ethernet again but it did not work. Dee is trying to help him. He has instructed merchant to get a longer cord then call back. Dee Karawadra Jan 31 2024 01:39 PM
5 Nov 13 2023 12:00 AM Morgan Withee Wifi is not staying connected. Merchant is going to connect it to ethernet and call me back if it doesnt work. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM TT merchant still hasn't got password entered, will call in the mornng to try to assist Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Merchant called back and still could not get connected. I got Rudy from Valor terminal support on the phone to try to help. The merchant does not know what his WiFi password is and will call back once he gets it Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM TT Merchant trying to reconnect to Wi-fi when he puts the password in it goes back to The first screen. I asked him to double check his password. He is entering some number he is getting on his router. I think he isn't using the correct password. He will try to confirm his password and call back if needed. Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM SBC - Converted from Elavon - Traditional - Valor100 - Batch 7:30pm - IP Dee Karawadra Jan 31 2024 01:39 PM
10 Jul 21 2023 12:00 AM Returned VL100 deactivated terminal in Valor. Tested...all working . Put back into inventory Dee Karawadra Jan 31 2024 01:39 PM
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