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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Seafood Junction LLC Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Apr 10 2024 05:27 PM Charlotte Groff Received signed PCS Cancellation Form and submitted it to PCS. ticket id 5539949 -----cancelled in our system. Charlotte Groff Apr 10 2024 05:28 PM
2 Oct 24 2023 12:00 AM Oct 24 2023 Mike Thomas TT Teresa gave her full card number for a transaction for $107.32 card ending in 6525. She accidently voided the transaction on 10/19/23 Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Teresa called asking about why her batch for Saturday 4/15 shows $11227.59 but her deposit this morning was only for $4290.52. When I looked in Clientline, I saw the batch $4290.52 on 4/16 and when I broadened my date range to include 4/16 & 4/17 I would get the $11,227.59. In Settlement in Clientline looking at 17th I see the $6937.07. I called her back and told her that for some reason it got split into 2 batches and one posted on 4/16 and the other on 4/17. The 4/17 batch she should get in her bank account on 4/18 Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Teresa called inquiring a potentail fraudulent call about PCI compliance. I looked up her account to see if she was compliant which she was then I did some research on the number she game me and it comes up as a fraudulent call. I advised her that we wouldn't call if she was in non compliance and that we would always send an email. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Thinking about using the cash discount app on the clover. I told her it will pass along the 4%. her monthly fees would go down tremendously. She would pay $29.95 for the app and $24.95 for monthly fees to impact. This must be done on the 1st. Will get back to me to let me know how to move forward Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Teresa called and ordered another clover flex. I put in order and sent her invoice. I told her it would be there within a week from payment. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT- Theresa - she was having issues reconciling Clover with her day to day deposits. It's looking like her batch time might be the issue. Tried to call Clover to find out what her batch time is and if it was auto-batch and could never get to the correct department. Theresa finally said she'd try to figure something out and we will regroup later in the week. Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: I called merchant because of issue with not receiving correct batch amounts in her account. I called Clover to get assistance. We conferenced merchant. Merchant was confused. Issue is resolved. Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM Dee Karawadra User: Dee Karawadra -> Notes: Dee Karawadra notes are Emily btw Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM Dee Karawadra User: Dee Karawadra -> Notes: Quoted Theresa $583.00 plus shipping and tax for a clover flex. She asked that we order it and get it set up. Send request to Aimee to add flex and get paperwork. Also investigated her rates and she is being billed as quoted. Aimee is checking pin debit status for clover. Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Did not like the online system for statements. I sent over every statement from august to march. They have half of a missing batch from 4/13. I am working on figuring out where these funds are now. Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Needs assistance setting up online statements. Dee Karawadra Jan 31 2024 01:39 PM
13 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 80.00 Dee Karawadra Jan 31 2024 01:39 PM
14 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 100000 Dee Karawadra Jan 31 2024 01:39 PM
15 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 9000.00 Dee Karawadra Jan 31 2024 01:39 PM
16 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 95 Dee Karawadra Jan 31 2024 01:39 PM
17 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : TO Percent FROM 0 TO 5 Dee Karawadra Jan 31 2024 01:39 PM
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