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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM User: Lindsay Felker -> Notes: Bo called last Thursday with questions regarding batch from 6/9/09 and 6/12/09; I called tech support and got it worked out for him. All is well. Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Went by last week and helped them with printer; it was printing really small; resolved issue; Bo talking with state and trying to find a way to accept EBT cards; will keep me posted. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Went by and replaced ink cartridge. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Received ink cartridges for Ht7pF. Will take when I am in Caruthersville this week. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Went by there today; Bo not there, but I worked on machine. He has to manually enter the total when settling at end of day. Chris knew that, but while he is on vacation, Bo did not know to do that. I verified all transactions since the 17th have auto closed and they have. I left Bo a note on exactly how to settle. He will press totals key to get the days total and put that in where it prompts for sales total in the settlement process. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Bo called and said machine having trouble settling; walked him through settlement and Sales Total Correct? kept saying $0.00. I called tech support for help and they said to do audit report, then attempt to settle. They are showing a $5.19 transaction today and $115.34 from October 17th. I told Bo I would come out there tomorrow. However, I am trying to call him to run audit, but it is busy. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Called to check time on credit card machine; talked to Chris; time was off one hour, so we fixed that. He said deposits are hitting within 48 hours, not 72. He said everything is going great! Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Bo called and asked about settlement; said it asks more questions than a long time ago; I told him it has to verify the sale amount and refund amount just to help them make sure the totals are correct. He understands and is fine; I am going to go by tomorrow and check the time on their machine; said sometimes it takes 72 hours to get deposits; reminded him weekends don't count; they manually close at 9pm every night; I am going to call Chris about 1 and check out time; will also go by tomorrow. Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Went by and checked on them today; talked to Bo and he had a referral for me to contact; I also removed their ribbon and placed it back; that helped the printing show up a little. Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Ordered 2 ribbons for Hypercom T7P (per LF) PO# 2792 Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Went by to check on them today, but noone was there; I left a note on my card and stuck in door; Chris called and needed ink cart for T7P; I e-mailed Mike this evening to let him know to order... Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Ordered 2 ribbons 3/3/2008 Dee Karawadra Jan 31 2024 01:39 PM
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