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Overrides who receive partial commission on all of Hometown Tire Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Jul 26 2024 08:36 PM Mike Thomas TT Mat says terminal will not batch...he tried while I was talking to him and it batched. Have him a price 05 $512.60 for FD150 and RP10 pin pad Mike Thomas Jul 26 2024 08:52 PM
2 Jan 03 2024 12:00 AM Charlotte Groff Stephanie called about a debit that hit their bank account on 1/2/24 for $1300.00. When I looked in Clientline, I did see a chargeback for $1300.00. I encouraged her to send in all her documentation but advised her that since the transaction was manually keyed in (taken over the phone) that most likely she will lose the chargeback. Gave her tips on accepting cards over the phone and she replied that they will no longer allow card numbers to be given on the phone. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM TT Matt, changed terminal from dial to ethernet. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Contacted Matt to find out if there was an address change to receive statements and he gave me his new PO Box for us to send his mail to Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Matt and gave him the price. He will pass for now. He has a new desk that may solve his issue of customers coming behind the counter Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Called Matt he was too busy with a customer to talk. Will try back later today Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Matt needs pin pad. He will need a FD150 and RP10 pin pad. will call him and give him price of $512.00 (per Morgan) Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Matt trouble with communication after phone company came out...he is contacting them Dee Karawadra Jan 31 2024 01:39 PM
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