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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Nov 27 2023 12:00 AM Charlotte Groff Cancelled account. Received terminal back today and sent signed cancellation request to SBC via Support Request Dee Karawadra Jan 31 2024 01:39 PM
2 Nov 20 2023 12:00 AM Charlotte Groff Yaser called and wanted to cancel his account. He said that he is consolidating all of his equipment to one processor. I emailed him the cancellation request and also told him that he would have to have the Valor back before we can cancel his account. Dee Karawadra Jan 31 2024 01:39 PM
3 Jul 31 2023 12:00 AM merchant called and wanted to know his deposit amounts for July 26th thru 29th. Gave him the deposit amounts. He said he wants his deposits to start showing up in his bank at 3:00am like they did before. I told him this processor can't get the deposits there until early afternoon....not first thing in the morning. Dee Karawadra Jan 31 2024 01:39 PM
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