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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: received request to cancel. Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Called to cancel went over ETF with him. Stated he would send it in 09/18 Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Lori needed to know if $1500 on card 3307 ran through, it did not Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Lori, advised her a sale for $1000 was ran as a refund first, then a sale, thus making the sale a wash. She will run again. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Lori, comms errors....had her reset terminal. Now working. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Tried to look up a transaction from 01/20/16 but showed nothing. Transferred to Mike to troubleshoot the terminal. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Tt Vicky, walked her through download on new terminal. Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Ordered Tranz 330 on PO# 2636 Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Talked to Vicky and she is purchasing T330; I contacted Mike and he is checking inventory and will either ship programmed or call Vicky to program terminal tomorrow. Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: TT Vicky terminal will not retain programming, advised her she needs new terminal. Gave her Lindsay Felker's phone number. Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: TT Vicki, program error reload terminal. Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas - Department: 5 - Notes: Walked merchant through a batch settlement. Dee Karawadra Jan 31 2024 01:39 PM
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