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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 27 2024 04:10 PM Mike Thomas Updated terminal to WP Mike Thomas Aug 27 2024 04:17 PM
2 Mar 22 2024 02:27 PM Charlotte Groff Anita came and picked up her new Valor terminal this morning. I had her sign the Amendment to the MPA so I could update the OFF fee to include $24.95 for the rental of the Valor. Her total OFF will now be $29.95. Emailed the signed addendum to ISO Support at Vantiv. Charlotte Groff Mar 22 2024 02:33 PM Charlotte Groff
3 Mar 19 2024 04:07 PM Charlotte Groff Anita brought her VX520 to the office today because it went dead last night when she tried to run a transaction. She called the after hours tech support number and they told her that she will need a replacement. Mike ordered a new VAR for a Valor and I will submit a pricing change to WorldPay to increase her monthly fee by $24.95. Currently, because she was an Elavon conversion, the VX520 terminal was a free placement and she wasn't paying anything but the OFF of $5.00 and a PCI fee of $8.00. The transaction she tried to run was for $1095.00 on card 0521 and she had to get it voice authorized. When I called Vantiv tech support because the transaction didn't batch, they said they would have to rekey it and it would take 7-10 days for that to happen. SR # for the rekey is 60569534 with Case number 24215834 UPDATE: 3/21/24 - Vantiv posted and paid the $1095.00 Mar 27 2024 08:32 PM Charlotte Groff
4 Mar 04 2024 03:43 PM Charlotte Groff Anita called and got a Settlement Failed on her terminal. I called Vantiv Tech support and they did tell me that the batch went through for $1830.00 with batch # 064001 Charlotte Groff Mar 04 2024 09:43 PM
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Changed communicating method to dial. Ran settlement....all working Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded VX520 will call Anita to pick up at office Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Changed status to Approved; added MID and approval date; uploaded Terminal Details Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Vantiv - Simple Buxx; VX520 - IP Manual Batch; NDF - Elavon Conversion Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 100 Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 6000 Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 80000 Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 1500 Dee Karawadra Jan 31 2024 01:39 PM
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