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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Jan 16 2024 12:00 AM Charlotte Groff spoke to Ush. He said that he received a debit in January for December fees and he had requested his account to be closed in October. I confirmed in NPCrm that this location only was still open. The other 2 had been closed already. I submitted SR60123356 to close the location and also sent a request to have merchant issued a refund for $33.40 for December fees. Refund is to be deducted from our residuals. I received confirmation that SR# 60127918 has been submitted from Vantiv for the refund. It takes up to 7 days for the refund to be processed. Dee Karawadra Jan 31 2024 01:39 PM
2 Oct 05 2023 12:00 AM Oct 18 2023 Morgan Withee spoke to Ush - he is closing down both of his locations. I told him to send me an email so I have something in writing to close out his accounts. The last day of processing will be on 10/16/23. I told him that we will close this out and the last bill he will see will be for the month of october which will come out the first week of november. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Changed status to Approved entered MID and approval date Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: VANTIV - Tradtional - IC + 0.10% = $0.10; Pax A920 Reprogram; Batch Time: 5:00 pm - This merchant was previously set up but shut her office down while on Maternity leave. When she called into re-open Vantiv could not simply re-activate her account because it had been too long. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Internet Percent FROM 0 TO Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 100 Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 12000 Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 120000 Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 150.00 Dee Karawadra Jan 31 2024 01:39 PM
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