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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Donna walked her through a settlement Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: I printed Jan - Oct 2021 statements and mailed them to PO Box 806 Somerville TN 38068 Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Tricia called to make sure the mailing address had been changed to the PO Box. I did confirm in Pulse Point that they did change the mailing address on 9/17/21 but the merchant's statements are still being sent to the location address. Called Elavon to check on the statement address and he had to put in a change to have the statements switched to go to mailing addr instead of shipping addr. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Donna wants statement sent to PO Box 806 Somerville TN 38068. Called Elavon and they updated the address Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Cheri Hansen -> Notes: Need EIN DL and voided check Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Donna walked her through a EMA update to add debit. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Donna she will not be in the office today due to storms in the area. We will update terminal tomorrow (5/4/20) Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Donna I told her debit was now on account. She will be back in the office Monday and requested I call her at 10:00 am to download to pick up the addition. Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Morgan: Finally got back forms. Submitted both this morning to Elavon. Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Morgan: Mike let me know the merchant wants pin debit added to their account. I have filled out both the rate update form and the additional services addendum for the merchant with new pricing of 0.10% + $0.15 per transaction. I have emailed both forms to the merchant and tricia. Once forms are returned I will submit the requests. Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Morgan is requesting debit to be added to account. Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Tricai asked if they are set up for debit....they are NOT Dee Karawadra Jan 31 2024 01:39 PM
13 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : TO Percent FROM 0 TO 25 Dee Karawadra Jan 31 2024 01:39 PM
14 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 75 Dee Karawadra Jan 31 2024 01:39 PM
15 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 3000 Dee Karawadra Jan 31 2024 01:39 PM
16 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 30000 Dee Karawadra Jan 31 2024 01:39 PM
17 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 3000 Dee Karawadra Jan 31 2024 01:39 PM
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