| 1 |
Mar 27 2024 08:57 PM |
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Charlotte Groff |
UPDATED MAILING ADDRESS TO PO BOX 487, ARLEY AL 35541. Mail was being returned |
Charlotte Groff |
Mar 27 2024 09:04 PM |
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| 2 |
Sep 13 2023 12:00 AM |
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Charlotte Groff |
Changed Merchants banking information to Traditions Bank. Received confirmation from PCS that they have changed in their system as well as of today. |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 3 |
Sep 11 2023 12:00 AM |
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Charlotte Groff |
Drake called in and said that they need to change their banking information. I sent him the PCS Account update form and told him we would also need a voided check or a letter from the bank. |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 4 |
Aug 01 2023 12:00 AM |
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Comms error, reset terminal.... now working |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 5 |
Aug 01 2023 12:00 AM |
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Mike Thomas |
User: Mike Thomas -> Notes: Sent request to USA ePay to reactivate account. Will call Byre when ready 205-522-0156 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 6 |
Aug 01 2023 12:00 AM |
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Mike Thomas |
User: Mike Thomas -> Notes: Downloaded FD150 SN: 0000FD500081436 and shipped gFedEx ground |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 7 |
Aug 01 2023 12:00 AM |
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Mike Thomas |
User: Mike Thomas -> Notes: Called Rise and requested a file build for FD150 Nashville. They will email me the download info |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 8 |
Aug 01 2023 12:00 AM |
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User: Emily Karawadra -> Notes: BryeThe cost of an FD150 terminal is $295.00 plus shipping. This is an updated version of the FD130 you currently have is no longer being sold. If you would like to order this we will send you an invoice and once it's paid we will ship out the equipment! Just let me know how you want to proceed. |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 9 |
Aug 01 2023 12:00 AM |
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Mike Thomas |
User: Mike Thomas -> Notes: Called again concerning additional card reader....no answer....left message |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 10 |
Aug 01 2023 12:00 AM |
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Mike Thomas |
User: Mike Thomas -> Notes: Called merchant concerning additional card reader...no answer....left message |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 11 |
Aug 01 2023 12:00 AM |
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Morgan Withee |
User: Morgan Withee -> Notes: Shipped out terminal |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 12 |
Aug 01 2023 12:00 AM |
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Morgan Withee |
User: Morgan Withee -> Notes: Called PCS for Var on this account so we can ship out their FD 130 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 13 |
Aug 01 2023 12:00 AM |
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Morgan Withee |
User: Morgan Withee -> Notes: I got their usa epay account set up. Spoke with Bre on how to download the usa epay app and how to run a transaction they way they are used to doing it with 1 total instead of a total and a tax. Will call back if she has any questions. |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 14 |
Aug 01 2023 12:00 AM |
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Dee Karawadra |
User: Dee Karawadra -> Notes: Morgan is settiing up usaepay app will email login info to bryelemann@gmail.com |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 15 |
Aug 01 2023 12:00 AM |
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Morgan Withee |
User: Morgan Withee -> Notes: Emily requested I added usa epay var to the account so that they can process over the weekend since their terminal is fried. Called PCS spoek with Danielle she is going to send over the USAepay VAR right away |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 16 |
Aug 01 2023 12:00 AM |
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Dee Karawadra |
User: Dee Karawadra -> Notes: Brye called in they had a bad storm and power surge their fd130 is non responsive. We are sending them a swap out. Trying to setup for usaepay for mobile use over weekend |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 17 |
Aug 01 2023 12:00 AM |
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User: Pennye McAnulty -> Notes: TT Susan their internet is down and they are going to plug the terminal into the phone jack and try and process. |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 18 |
Aug 01 2023 12:00 AM |
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User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 100 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 19 |
Aug 01 2023 12:00 AM |
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User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 6000.00 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 20 |
Aug 01 2023 12:00 AM |
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User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 72000 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 21 |
Aug 01 2023 12:00 AM |
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User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 30.00 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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