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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of V. M Modhvadia Accounts

                  

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Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Converted to SBC - IBUXX. Submitted a request to cancel account on Vantiv. SR37044902 Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Jay concerning PCI said Dee was going to help her get it done Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Forwarded the PCI Compliance email from Vantiv to Jayshee. Called her to let her know that she will be receiving it and that she needs to get it done. Let her know that if she has any questions about the PCI process or how to answer any of their questions she will need to call the number within the email. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: Ran customer credit card twice for $60.00 but she did not run the transaction at all according to Vantiv Tech Support they only ran one transaction for $15. I called Jayshree back and she let me know the transaction wasnt ran today. I told her to find the receipt with the date and the last 4 of the card and I will call vantiv back to get it refunded. She will call me back later today Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Ran customer credit card twice for $120. Walked her through voiding the last transaction. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Unable to process transactions. Ethernet jack in the wrong slot. Ran test transaction... Successful. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: talked to Jay. Terminal will not work on Ethernet. Called Vantiv and they tested it. It is Comcast Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Walked merchant through changing communication from dial to Ethernet. Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded VX520 SN 803-127-880 and delivered to merchant. Dee Karawadra Jan 31 2024 01:39 PM
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