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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Brenda called very upset about her account and how it had not been cancelled. I went through and figured out it was canceled in April like requested. I did not find any issues however she said she will not refer any business to us anymore. I tried to explain I can not refund her pci since she had been processing for so long. She did not care. Account will stay closed. Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Brenda says she sent email to cancel in January the email she sent request to does not exist. Gave her mine and Aimee email address. Says she talked to a woman in January Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Kay Arpin -> Notes: tt Pennye , she helps this lady with PCI. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 95 Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 3500.00 Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 42000.00 Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 45.00 Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Kay Arpin -> Notes: called, no answer just doing a check up, Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded iCT220 SN 2216056CT010451 Dial Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Brenda needed to ask questions on how the terminals work and about possible wireless solutions. Dee Karawadra Jan 31 2024 01:39 PM
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