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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Denisa Mallot Accounts

                  

Default Setup

                  
                  
                  
                  

Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Sep 19 2023 12:00 AM Sep 19 2023 Mike Thomas TT Denisa enabled confirm on non cash discount...she ran a military card....then I disabled the confirm feature Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Spoke to Denise and she had a transaction taken on 5/21/22 for $74.32 - Card 8295 that was accidentally reversed. She sent me a copy of the receipt and it appears that it was attempted to process as a debit transaction but was reversed as they are not set up to take PIN Debit. The copy of the receipt the customer signed is in the merchant folder on GDrive. I sent a request to SBC to get the full card number and expiration date so that Denise can rekey the transaction. Tried to call her to give her the info but she didn't answer. Sent her an email asking her to call me when she gets the chance. Did not want to send full card information and exp date via email. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Denise needs full card number for a transaction for $97.19 that was ran on 3/17/22 Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Autumn - cashier accidentally ran a refund for $269.90 on 9/12/21 and she needed card number to offset the refund and charge the customer. Card ending 4060 Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Checked to make sure settlement went through! it did Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Cleared batch that was already settled then walked merchant through settlement....succcessful Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Walked merchant through a manual settlement Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : TO Percent FROM 0 TO 2 Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : Swipe Percent FROM 0 TO 98 Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : MonthlyVolume FROM 0.00 TO 20000 Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : AnnualVolume FROM 0 TO 200000 Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Changed : AverageTicket FROM 0.00 TO 70 Dee Karawadra Jan 31 2024 01:39 PM
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