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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Changed address per email from Biannca at Binswanger Corporate. Opened SR 48318528 in NPCrm to have address updated. Also updated address in SwipeSimple Mobile and terminal accounts. Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Noticed that 12/7 did not batch. Called branch and spoke to Trish. She manually batched the terminal. While closing the batch before the terminal printed a batch receipt it closed out the SwipeSimple app and went back to terminal home screen. I had Trish open SwipeSimple again and this time there were no transactions in current batch. Check the current batch in Tsys and there were no transactions there. I'm assuming that the 1 trans for $75.00 from 12/7 did actually batch the first time. Will confirm funding in IQ in the morning; Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: during daily audit noticed that 11/16 did not batch. Called branch and spoke to Trish and she had the batch receipt. Terminal batched late Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173 Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Added user 04 and shipped card reader ground. SN: CHB102008000080 Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Turned off level 2 and 3 processing USA ePay Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: updated tax id Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Legal Contact: Jennifer Thomas RT: 307070267 Acct: 76968107562 Dee Karawadra Jan 31 2024 01:39 PM
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