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Overrides who receive partial commission on all of Craddock Oil Company Inc Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Merchant wants monthly statements emailed to him at DTEMPLE@CRADDOCKOIL.COM. Sent request to PCS to make the change. Ticket # 4262220 Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Morgan received a message from Molli asking for Craddock Oil statements for last several months. He's still not getting them. I did confirm with PCS that they do have the PO Box 1430 as the address to send statements to. PCS did tell me that they have changed the envelope they mail the statements in. They NO LONGER mail them in envelopes with windows. They come in plain white envelopes now with "important documents enclosed" in the bottom left corner. I have spoken to Molli and gave her the options of having them sent email or getting him access to Clientline. She's going to discuss this with him. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Received confirmation email from PCS that statements have been updated to be sent to the PO BOX. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: ticket id 4034769 is the ticket number for PCS to update to the PO Box for monthly statements Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Sent Account Updates @PCS email requesting to have the monthly statements sent to the PO Box that is listed as the billing address on the signed application. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Pump vendor let us know the phone number was incorrect on the var. I have gotten this updated with a form to 601-373-1985. Sent the new var to the pump vendor Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: PCS/Rise - Buypass - IC Plus 0.15% + $0.05 - Monthly stmt fee 19.95 - PCI - 10.00 - Gilbarco Passport - Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 45.00 Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 250000 Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 95 Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 5 Dee Karawadra Jan 31 2024 01:39 PM
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