| 1 |
Oct 04 2024 01:17 PM |
|
Mike Thomas |
Add VT per Molli |
Mike Thomas |
Oct 04 2024 01:18 PM |
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| 2 |
Apr 04 2024 04:51 PM |
|
Alexander Wilkins |
Merchant's bank information changed. Submitted change request to SBC. |
Alexander Wilkins |
Apr 04 2024 09:56 PM |
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| 3 |
Jan 12 2024 12:00 AM |
|
Mike Thomas |
TT Ashley concerns over battery life and charging on VL 500. Gave her battery recalibration instructions. She will advise if that fixes the issue |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 4 |
Aug 01 2023 12:00 AM |
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Updated address per email from Molli. Submitted request to have address updated on SBC and gave to Mike to update in Valor. |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 5 |
Aug 01 2023 12:00 AM |
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Shipped replacement Valor 500. tracking number 771466964300 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 6 |
Aug 01 2023 12:00 AM |
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TT Ashley, getting error of "Warning SE Connect Fail" Conferenced in with Valor (Mario) and he tried a different type download but continue to get this error and also "Valor not responding" He said this terminal has some kind of inner chip error and needs to be replaced. Will replace and send return label so we can send to Valor RMA |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 7 |
Aug 01 2023 12:00 AM |
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TT Ashley turned off AVS zip prompt per her request on all 3 devices. Was getting insurance cards and no way to know Zip |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 8 |
Aug 01 2023 12:00 AM |
|
Mike Thomas |
User: Mike Thomas -> Notes: Ashley is calling me back this afternoon sometime. Kristi says she is waiting for first of month |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 9 |
Aug 01 2023 12:00 AM |
|
Mike Thomas |
User: Mike Thomas -> Notes: Downloaded Valor 100 and shipped FedEx 2 day delivery |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 10 |
Aug 01 2023 12:00 AM |
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User: Charlotte Goff -> Notes: changed status to Approved; added MID and approval date; uploaded signed app and var |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 11 |
Aug 01 2023 12:00 AM |
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User: Charlotte Goff -> Notes: SBC - IBUXX - 3.95%; Valor VL100 - ability to turn fee off - ability to take Apple Pay and do Tap - Turn off Happy Faces Survey - Batch time 6:00pm Central; NDF |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 12 |
Aug 01 2023 12:00 AM |
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User: Charlotte Goff -> Notes: SBC - IBUXX - 3.95%; Valor V100 - IP - Batch 6:00pm Central; NDF |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 13 |
Aug 01 2023 12:00 AM |
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User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 30 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 14 |
Aug 01 2023 12:00 AM |
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User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 70 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 15 |
Aug 01 2023 12:00 AM |
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User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 130000.00 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 16 |
Aug 01 2023 12:00 AM |
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User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 500 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 17 |
May 01 2023 12:00 AM |
May 01 2023 |
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Updated address per email from Molli. Submitted request to have address updated on SBC and gave to Mike to update in Valor. |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 18 |
Mar 03 2023 12:00 AM |
Mar 03 2023 |
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Shipped replacement Valor 500. tracking number 771466964300 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 19 |
Mar 03 2023 12:00 AM |
Mar 03 2023 |
|
TT Ashley, getting error of "Warning SE Connect Fail" Conferenced in with Valor (Mario) and he tried a different type download but continue to get this error and also "Valor not responding" He said this terminal has some kind of inner chip error and needs to be replaced. Will replace and send return label so we can send to Valor RMA |
Dee Karawadra |
Jan 31 2024 01:39 PM |
|
| 20 |
Mar 02 2023 12:00 AM |
Mar 02 2023 |
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TT Ashley turned off AVS zip prompt per her request on all 3 devices. Was getting insurance cards and no way to know Zip |
Dee Karawadra |
Jan 31 2024 01:39 PM |
|
| 21 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
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Ashley is calling me back this afternoon sometime. Kristi says she is waiting for first of month |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 22 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
|
changed status to Approved; added MID and approval date; uploaded signed app and var |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 23 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
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Downloaded Valor 100 and shipped FedEx 2 day delivery |
Dee Karawadra |
Jan 31 2024 01:39 PM |
|
| 24 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
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SBC - IBUXX - 3.95%; Valor VL100 - ability to turn fee off - ability to take Apple Pay and do Tap - Turn off Happy Faces Survey - Batch time 6:00pm Central; NDF |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 25 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
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AverageTicket FROM 0.00 TO 500 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 26 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
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MonthlyVolume FROM 0.00 TO 130000.00 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 27 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
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Swipe Percent FROM 0 TO 70 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 28 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
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TO Percent FROM 0 TO 30 |
Dee Karawadra |
Jan 31 2024 01:39 PM |
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| 29 |
Apr 21 2022 12:00 AM |
Apr 21 2022 |
|
SBC - IBUXX - 3.95%; Valor V100 - IP - Batch 6:00pm Central; NDF |
Dee Karawadra |
Jan 31 2024 01:39 PM |
|