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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Barbara McCully Accounts

                  

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Feb 14 2024 02:14 PM Charlotte Groff Mrs Barbara called and had overcharged a customer a few minutes ago. She needed to know what to do. I told her she could either void the transaction and rerun for the correct amount or she could issue a refund for the difference that she overcharged. I did tell her that she would pay the 3.5% on the refund. She chose to issue the refund and I walked her through doing so. Charlotte Groff Feb 14 2024 08:15 PM
2 Dec 21 2023 12:00 AM Charlotte Groff Per Molli - merchant wasn't happy with new processor and wants to come back. Molli negotiated a 3.5% IBUXX fee and was approved by Emily. Reactivated merchant on SBC system. Existing VAR is still good per Conrad so we can use it. Dee Karawadra Jan 31 2024 01:39 PM
3 Nov 17 2023 12:00 AM Charlotte Groff cancelled account per Molli - Merchant had already switched to another processor - received equipment back 11/17/2023. Sent cancellation request to SBC Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM TT Alisha disabled debit and cash on PAX S80 Dee Karawadra Jan 31 2024 01:39 PM
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