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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : YearsInBus FROM 1 TO 2018 Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Bret let us know that BIC Legal did not receive their dongle. Mike reached out to Vantiv today to see what happened with the BIC Legal Swipe Simple Dongle.�  The service request was accidentally canceled in their system.�  They have put in a new order and the swiper should be delivered to the merchant tomorrow.�  Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Issue with B250 card reader. Vantiv is replacing Case# 10001557 SR# 27024514 Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Tried to call merchant to conference in with Advanced Products at Vantiv. No answer left message. Swipe Simple connect error Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Merchant is unable to connect Swipe Simple reader. When attempting to connect it tells her Looking for Reader and then she selects the reader. It then says Connecting but never connects. She then has to reboot her device. She has tried on her cell phone and apple iPad. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Shipped Swipe Simple B250 card reader SN: CHB202910003415 Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : TO Percent FROM 0 TO 75 Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 25 Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 12000 Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 144000 Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 3000 Dee Karawadra Jan 31 2024 01:39 PM
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