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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Apr 30 2024 02:52 PM Charlotte Groff Cancelled account per Chad Patel. Submitted request in NPCrm to have WorldPay account closed - SR 60811922 Charlotte Groff Apr 30 2024 02:54 PM
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Advised merchant that a $30.00 transaction did not go through Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Canceled invoice merchant paid with a check. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Resent invoice that has not been paid Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Replaced terminal VX520 with SN: 332-913-883 Sent invoice. Dial 8:00 pm auto settle Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Spoke to Sunita about a transaction from today. It was cancelled and the customer is stating it is still showing on her card. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Spoke to Sunita she received a chargeback explained to her. Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Went to merchant location to set up new terminal. Changed auto settle time to 8:00 pm and trained merchant on how to use terminal. Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Download VX520 SN: 803-235-888 Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Spoke to Sunita and sent paperwork over to her. Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: left message regarding converting equipment. Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM User: Kay Arpin -> Notes: 08-08-2018 left voice message regarding upgrading termnal Dee Karawadra Jan 31 2024 01:39 PM
13 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: called Chase merchant had duplicate batch terminal needed to be cleared. Dee Karawadra Jan 31 2024 01:39 PM
14 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: called Chase merchant had duplicate batch terminal needed to be cleared. Dee Karawadra Jan 31 2024 01:39 PM
15 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: called Chase with merchant they could not batch the terminal. They were receiving duplicate batch error. Dee Karawadra Jan 31 2024 01:39 PM
16 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: retry batch transfer Ran settlement...now working. Dee Karawadra Jan 31 2024 01:39 PM
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