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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Submitted cancel request Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: They have not processed in over a year will be sending cancellation notice. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Abby Estrada from - Notes: Rhonda called in having a response 105 error (do not honor). She was looking for tech support help. Mike is not in the office and Linda is in a meeting. Took information down to return her call, asking linda for advise on how to help this merchant solve this problem, calling her back @ 870-219-5616 Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Linda Billings from - Notes: Rhonda called, can't process Discover, promt is for Diners Club. called PTN to get Disc added, now 839 err which is wrong #. She's calling card holder to get correct #. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Linda Billings from - Notes: Rhonda called, no AMEX deposit. Did capture but not settle. Amex still had not updated DDA. She will call AMEX back to update DDA. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Changed DBA and updated banking information. Dee Karawadra Jan 31 2024 01:39 PM
7 Aug 01 2023 12:00 AM User: Linda Billings from - Notes: Rhonda still logging into old pw. Teleconf into Orbital, got correct info for log in and forced Amex auth #. Dee Karawadra Jan 31 2024 01:39 PM
8 Aug 01 2023 12:00 AM User: Linda Billings from - Notes: Rhonda called, couldn't process AMEX. Did ASR to add Amex & Disc. Dee Karawadra Jan 31 2024 01:39 PM
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