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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Cancelled account Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: E-mailed both Brenda and Kathryn regarding conversation with Christy; Kathryn replied that they have completely closed their business accounts with FSB, so that could be the reason for the change. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: I reached Christy and she is not happy with the change; AMEX not working, Discover not working; she said they are using Tranz 460 machine; supposedly cheaper deal, but she had to program the machine; Doyle out for awhile with wife in the hospital; they don't know when he will be back; she doesn't like the 460; said we were wonderful to take care of everything and this is a mess for her; We will not charge cancellation fee; She took my number again and I told her I will stop in soon and see how they are doing and try to speak to Doyle. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Called back to tt Christy; she was already gone for the day; Doyle's wife is in the hospital; Wayne said they already switched companies. I will call Christy in the morning. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Lindsay Felker from - Notes: Mike called me and Christy called and wants to cancel service. I called to speak to Doyle and he is not there. I talked to Wayne and he said I would need to talk to Christy; he said call back in 5 minutes; she stepped out. Dee Karawadra Jan 31 2024 01:39 PM
6 Aug 01 2023 12:00 AM User: First State Bank - Department: 1 - Notes: Lindsay Felker downloaded terminal and trained staff on 11/19/07. Put in call ticket for Raj to do follow up call on Wednesday, 11/21 and speak to Doyle. Dee Karawadra Jan 31 2024 01:39 PM
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