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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Aug 01 2023 12:00 AM User: Linda Billings from Sales - Notes: Rcv'd cancel ltr. Waived ETF Dee Karawadra Jan 31 2024 01:39 PM
2 Aug 01 2023 12:00 AM User: Linda Billings from Sales - Notes: Calvin retiring, selling business, faxing cancellation letter. Dee Karawadra Jan 31 2024 01:39 PM
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas from Tech Support - Notes: Calvin called in stating he was getting line busy, I advised him to check his phone lines. He stated he paid $2700.00 for his terminal when in fact it was sent to him at no charge. He said he would call back and hung up. I tried calling him several times to let him know his warranty runs out 6/15/2008....no answer. Dee Karawadra Jan 31 2024 01:39 PM
4 Aug 01 2023 12:00 AM User: Dianna from - Notes: Merchant called and spoke to Raj. Was not willing to send back Free Termial or send in cancellation letter.Said he lawyer told him he did not have to. I ws advised to charge cancelation fee of 50.00 and 350.00 for cost of terminal and to canel account when money ws funded. Dee Karawadra Jan 31 2024 01:39 PM
5 Aug 01 2023 12:00 AM User: Linda Billings from - Notes: 1/18/07 10:50am Calvin called, bad health being forced to close business. Has terminal that he sd needs to return to us or will be left behind in bus. Didn't know what kind of lease agreement, documents not scanned into ISO so couldn't advise. Dianna sd she didn't want to talk to him cause she had argument with him yesterday. Dianna sd he has $75.00 that can't be deposited cause DDA closed or changed. Advised to send in cancel ltr. Mike sd OK to give to Raj to handle, Raj has access to Clientline. Dee Karawadra Jan 31 2024 01:39 PM
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