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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by
1 Sep 18 2024 03:43 PM Moved to Vantiv Charlotte Groff Sep 18 2024 03:43 PM
2 Jun 07 2024 01:40 PM Mike Thomas Rekeyed 2 tips $10.00 on card ending in 6225 and $5.00 on card ending in 7846 Mike Thomas Jun 07 2024 02:22 PM
3 Jun 05 2024 08:03 PM Mike Thomas rekeyed tip for $40.55 on card ending in 9884 Mike Thomas Jun 05 2024 08:04 PM
4 Feb 14 2024 11:03 AM Mike Thomas Returned VL100 . I tested the terminal...working. Put back into inventory Mike Thomas Feb 14 2024 05:02 PM
5 Jan 24 2024 12:00 AM Charlotte Groff Jason called and wanted to know why he could not adjust the tips on several of his transactions that he has taken today. He has not batched out yet. He was having issues with transaction #s 2,3,4,5 & 8. When I called Valor, they said that those transactions were all PIN Debit transactions and that he can not do Tip Adjust on a PIN Debit transaction. He either has to enter the PIN at the time of the original sale amount or he needs to run them as credit cards. Dee Karawadra Jan 31 2024 01:39 PM
6 Jan 10 2024 12:00 AM Mike Thomas TT Jason he is having the same issues he had with previous terminal, I advised him to contact his internet provider to troubleshoot his wi-fi and ethernet. he did not like that answer but the same issues with 2 new terminals dictate that he does. Dee Karawadra Jan 31 2024 01:39 PM
7 Jan 03 2024 12:00 AM Mike Thomas TT Jason, can't connect terminal to wi-fi or ethernet. We did all troubleshooting with no results. Shipping replacement with return label. Dee Karawadra Jan 31 2024 01:39 PM
8 Dec 27 2023 12:00 AM Dec 27 2023 Mike Thomas Downloaded and shipped Valor VL100 debit only traditional Dee Karawadra Jan 31 2024 01:39 PM
9 Aug 01 2023 12:00 AM TT Jason downloaded a PAX S80 and ran a tip they couldn't adjust as a sale. $100.00 card ending in 8328 Dee Karawadra Jan 31 2024 01:39 PM
10 Aug 01 2023 12:00 AM Downloaded a Pax S80 and ran a refund for $103.00 and batched out per Morgan Dee Karawadra Jan 31 2024 01:39 PM
11 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Changed status to Approved - uploaded Signed Application and added MID and approval date Dee Karawadra Jan 31 2024 01:39 PM
12 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: SBC - Tradtional - IP - Batch time 11:59pm Central Dee Karawadra Jan 31 2024 01:39 PM
13 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 15 Dee Karawadra Jan 31 2024 01:39 PM
14 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Internet Percent FROM 0 TO Dee Karawadra Jan 31 2024 01:39 PM
15 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 85 Dee Karawadra Jan 31 2024 01:39 PM
16 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 65000.00 Dee Karawadra Jan 31 2024 01:39 PM
17 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 1000000 Dee Karawadra Jan 31 2024 01:39 PM
18 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 28.00 Dee Karawadra Jan 31 2024 01:39 PM
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