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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of HTM-MBS LLC Accounts
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Default Setup

                  
                  
                  
                  

Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Nov 13 2024 07:07 PM Alexander Wilkins Spoke to Tiffany, explained that the Excessive CB Fee was for two chargebacks totaling about $5500. SBC charges a 1% fee on the total for the month if chargebacks exceed 2% of the total for the month. Expressed that if they need information on the cardholder we can help them get that info. Nov 14 2024 06:29 PM Update Delete
2 Jul 24 2024 06:54 PM Charlotte Groff spoke to Tiffany. She just had questions about a chargeback that she got plus what fees they're paying, etc.  Turns out that they didn't cancel their previous merchant account and the chargeback was from their previous processor.  I urged her to make sure to get that old merchant account cancelled, but leave her Auth.Net account active since that's what she's currently using for authorizations. Charlotte Groff Jul 24 2024 07:14 PM Update Delete
3 Jun 25 2024 04:24 PM Charlotte Groff Sent Tiffany Scott the Pioneer QRG and registered her for access Charlotte Groff Jun 25 2024 05:03 PM Update Delete
4 Apr 25 2024 07:26 PM Charlotte Groff Called Auth.Net to get backend switched to SBC and set up for Surcharging / Convenience. Auth.net informed us that they can not add on any extra fee - they only handle the exact amount that comes in to them. Laure is going to talk to her web guy to see if he can add in the convenience fee on the website. Laure did not want to switch unless she can do the convenience fees Charlotte Groff Apr 26 2024 07:28 PM Update Delete
5 Apr 22 2024 03:49 PM Alexander Wilkins SBC - Ibuxx - 3.5% - Auth.net - 7PM For Next Day Funding Alexander Wilkins Apr 22 2024 08:57 PM Update Delete
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Software Or POS Integration Questions Only


Owner 1 Information

Owner 1 Information