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Overrides who receive partial commission on all of Smokin K's BBQ Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Oct 30 2024 01:34 PM Mike Thomas Replacing VL 500 with used terminal. Included return label. Current terminal has bad power port per Charlotte. Oct 30 2024 03:01 PM Update Delete
2 Feb 21 2024 08:34 AM Charlotte Groff Kevin called in and was having an issue logging into Valor dashboard. When I checked his user, he had not yet activated it. I resent the activation and he was able to get in after he set his password Charlotte Groff Feb 21 2024 02:35 PM Update Delete
3 Feb 07 2024 04:09 PM Charlotte Groff Kevin called in and wanted to know if we could see cardholder's names. He said that a customer came in today and had a sale for $12.00 + fee + tax but she accidentally keyed a $315.01 tip. He wanted to get in touch with her some how to let her know about the mistake and so that he could issue a refund to her. Card #0974. Kevin called back and said that he was just going to void the whole ticket. The cardholder said that she though she was supposed to enter her PIN..... Dee Karawadra Feb 09 2024 03:21 PM Charlotte Groff Update Delete
4 Jan 23 2024 12:00 AM Charlotte Groff Travis called and wanted to know if there was anyway that the merchant can bypass the Tax charge on the VL500 for a single transaction. Called Valor and confirmed that there is no way to do this other than have the merchant call us, we turn the tax option off and update the terminal. The merchant then runs the tax exempt transaction. Merchant calls us back to turn the tax option back and and update his terminal again. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Jan 23 2024 12:00 AM Mike Thomas Travis wanted QSR set to $50.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Jan 12 2024 12:00 AM Mike Thomas Downloaded and shipped VL 500 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Jan 12 2024 12:00 AM Charlotte Groff SBC - IBUXX - 3.95% - Valor 500 with SIM Card and Charging Cradle (Travis is paying for charging cradle and SIM card) - Batch 8:00pm - TIPS - TAX Calculation - 9.75% Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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