Update Merchant

File here * Notes * Status Date Action

Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Becky J Sptizer Accounts
Delete Overrides

                  

Default Setup

                  
                  
                  
                  

Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

%
%
%
%
%
%
%
%
%
  
  
  

Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Nov 18 2024 04:20 PM Alexander Wilkins Spoke to merchant, informed merchant on how to do tip adjust on the Dejavoo P3. Merchant stated if they have any further issues they will let us know. Nov 18 2024 06:17 PM Update Delete
2 Oct 17 2024 06:45 PM After speaking with Emily and Kamal, Kamal was able to find a Dejavoo P3 that takes a SIM card and has ordered one. We will keep the same pricing of $50.00 / mo for the equipment Oct 17 2024 09:13 PM Update Delete
3 Oct 17 2024 06:45 PM Charlotte Groff Becky called and said that the terminal is back to dropping communication again. It's doing the same thing that it was doing on Friday when she worked with Mike. She wants a new terminal, preferrably not a Valor brand. She said that it's getting to the point that her customers are getting upset because they have to go get cash. Charlotte Groff Oct 17 2024 07:12 PM Charlotte Groff Update Delete
4 Oct 11 2024 08:46 PM Mike Thomas TT Becky gave David ma new SIM card for her to try, the old one keeps dropping communication Mike Thomas Oct 11 2024 08:49 PM Update Delete
5 Aug 29 2024 01:21 PM Mike Thomas TT Becky updated term to WP Mike Thomas Aug 29 2024 01:21 PM Update Delete
6 Feb 09 2024 04:28 PM Mike Thomas TT Becky we got terminal back to where she can use it (was stuck on processing) she didn't want to do anything else to the terminal until Monday Mike Thomas Feb 09 2024 10:28 PM Update Delete
7 Dec 06 2023 12:00 AM Morgan Withee TT Becky her terminal won't batch. I let her know about the valor issue with batching. I told her to try again in a few hours. She will call back if she has any issues. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Oct 06 2023 12:00 AM Morgan Withee Got signed form back to update their monthly fees to $50 a month. I have submitted this to iso client services. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Oct 05 2023 12:00 AM Charlotte Groff corrected email address - Merchant wanted to move forward with the VL110 Cellular terminal so that she could get rid of her dedicated dial up line. She was quoted $50.00/month (currently paying $40.00/mo - a $10 increase). She was told that if she will get internet we will lower that monthly fee back down to $39.95/month Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Sep 28 2023 12:00 AM Charlotte Groff the VX520 terminal went out so since it's an end of life terminal, we gave merchant the Desk 3500 back. David Copeland is telling her that if she wants to stay on dial up that this is the only terminal left that will do dial up and is not end of life. If she doesn't like this terminal, her only other option is to go with a VL110 for cellular or a mobile device/dongle. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM TT Becky she wanted the tip after sale removed. We called in to tech support and they did an update to same TID which caused it to batch on it's own. We have put in a request to get all card numbers and exp dates fr all transactions Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM TT David wlaked through a sale and setllement on Desk 3500 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM VANTIV-VX520 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
]

Software Or POS Integration Questions Only


Owner 1 Information

Owner 1 Information