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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Entered in sr to lower rate to go active 3/1. attached rate reduction form in documents and merchant file Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Donna Had to delete trans for $16.24 then batched. She said she would take care if the transaction Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT- Donna - she said that a customer is claiming to have been double billed on 11/15/21 in the amount of $118.31. She said that the terminal went offline when she ran it through so she looked in the computer and didn't see that the transaction had authorized so she keyed it into the computer and received an auth. When I looked in IQ at the auth log I do see where it was authorized twice but only settled once. Explained to Donna that the 2nd auth will fall off after a few days. She was going to explain to cardholder. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Donna terminal keeps saying out of paper...calling PAX Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Put in request with iso client services to do a group address change to P O Box 171173 Memphis TN 38187-1173 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Leah Faber -> Notes: Donna called because she ran a transaction in the VT under the wrong branch. She will call Lynda to let her know. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Turned off level 2 and 3 processing USA ePay Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Binswanger Glass 98 with Batch ID 67315974 and Batch Total off $2,343.80 The merchant that currently contains a Batch Auto-Closure Failure is: Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: added tax id Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: Legal Contact: Jennifer Thomas RT: 307070267 Acct: 76968107562 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Owner 1 Information

Owner 1 Information