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Overrides who receive partial commission on all of Edwina Reaves Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Feb 05 2024 04:02 PM Charlotte Groff cancelled account. Received dongle back but not the charging cords. Sent SBC cancellation request Dee Karawadra Feb 05 2024 10:02 PM Update Delete
2 Feb 05 2024 09:42 AM Mike Thomas Cancelled Swipe Simple account Dee Karawadra Feb 05 2024 03:41 PM Update Delete
3 Feb 02 2024 09:23 AM Charlotte Groff Mrs Reaves called in today and said that she never got the Cancellation request that I sent to her. After I confirmed her email address, we were missing a "01" at the end of her name on the edwinareaves@icloud.com email address. I corrected it in CRM and resent the email. I confirmed with her that she did get it. Dee Karawadra Feb 02 2024 03:23 PM Update Delete
4 Jan 12 2024 12:00 AM Charlotte Groff Mrs Reaves called in today and wanted to know how to cancel her account. I found out the balance due to SBC of $109.90 and emailed her with the instructions on how to return the equipment and also how she can pay the balance owed. Oct monthly fee of $29.95 bounced. And they submitted it again and it came back a second time ($50.00 + $29.95) plus December fees $29.95 = $109.90 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Jan 08 2024 12:00 AM Morgan Withee Note from Conrad "This account was closed 12/15/23, due to ACH returns, per our conversation last month. Their balance due is $109.90." I told tricia that we need an update on this balance. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Jan 08 2024 12:00 AM Mike Thomas TT Edwina sent her a cancel form and advised her we need that and her equipment back before account can be cancelled Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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