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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Jun 04 2024 09:27 PM Charlotte Groff additional hotel contact people regarding transaction questions PCS might have: Anil Patel, (ANIL.PATEL3@hilton.com) and Cortnie Jackson (cortnie@wealthhg.com) --------------got this information via an email request from PCS regarding 2 refunds for $174.90 on Visa Card 6514 on May 30th, 2024 Charlotte Groff Jun 04 2024 09:51 PM Update Delete
2 Dec 26 2023 12:00 AM Charlotte Groff I have reached out to the hotel about this rejected refund. The hotel manager, Eugene Perez is on vacation until next week and the account department will not be in until Thursday or Friday. The lady at the front desk searched their system for that card number and couldn't find anything. I told her I would call back Thrusday and see if Accounting is in. The refund transaction in question is for $1000.00 taken 12/21/23 on MC 4796 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Dec 26 2023 12:00 AM Charlotte Groff I have reached out to the hotel about this rejected refund. The hotel manager, Eugene Perez is on vacation until next week and the account department will not be in until Thursday or Friday. The lady at the front desk searched their system for that card number and couldn't find anything. I told her I would call back Thrusday and see if Accounting is in. The refund transaction in question is for $1000.00 taken 12/21/23 on MC 4796 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Nov 20 2023 12:00 AM Charlotte Groff Received email from PCS about 3 unmatched refunds processed on 11/18/23. Called Eugene Perez at Hilton and he asked me to forward the email to him and he would get the information. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 17 2023 12:00 AM Morgan Withee New Fusebox Site ID: 2126772 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 17 2023 12:00 AM Charlotte Groff submitted signed Merchant Update form to PCS to have their rate increased to ICP 0.45% + $0.15. PCS ticket id 4816920 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Jul 19 2023 12:00 AM Jul 19 2023 Jennifer Blanchard PCS Direct- VAR w/ Eleavon Gateway- Traditional Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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