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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Forklifts ETC Accounts

                  

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Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Dec 20 2023 12:00 AM Dec 20 2023 Mike Thomas Tricia returned 3 VL100 deactivated Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Dec 19 2023 12:00 AM Morgan Withee It has come to my attention this merchant has 3 terminals. We need to figure out why they are using 3 terminals and if they need them or not. Once we do that we will figure out what their monthly fee should be. We do need to add on a cost for their auth.net monthly fee once we know how many terminals they need for sure we will adjust accordingly. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Dec 19 2023 12:00 AM Morgan Withee TT Tricia - She let me know that the merchant no longer wants to do ibuxx. At this time we also realized that they never got their ecommerce site connected to their auth.net account with SBC. Previously they had an auth.net account on their ibuxx account. I had conrad switch over the mid in the back ground so that it would now be associated with their traditional mid. This way the merchant did not have to pay for a new auth.net account. Tricia gave us a contact for their virtuemart shopping cart- vanessa@newurbanmedia.io. Sent the following email to merchant and contact with the auth.net information Good Afternoon, My name is Morgan Withee, and I am working with Forklifts ETC on their new merchant account.  We have them boarded on Tsys with an authorize.net var sheet.  Lance gave our office this email address to assist you with getting their shopping cart set up on authorize.net.   To my understanding, their website will not be passing a fee along to their customers like we originally planned.  Authorize.net Credentials: username: forkliftsetc2023password: Forklifts2023! They do have 2-factor authentication turned on though so once you login it will send a pin to Lance's  email.  The pin is only good for 10 min so you may want to have the merchant on the phone while you are trying to login.  I tried to disable this but auth.net says this is a new requirement and we can not disable this.   I have attached their var sheet just in case you may need it but it's all set up in authorize.net so there should be nothing needed on that end. Please let us know if there is anything we can do to assist you from our end.   Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Called Karri per text from Tricia. She was needing Virtual Terminal access. Requested the vars and set up VT for her. She was able to see it after she logged out and back in. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM TT Lance had questions concerning two transactions. They were ran on the other merch number Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM TT Tricia wanted survey removed from Valor. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM I have gotten this taken care of they will have 1 valor terminal with both a traditional mid and an ibuxx mid. Then we are doing their website on ibuxx with authorize.net. I am working with the developer on this now. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM SBC- Ibuxx- 3.95%- Valor- IP- NDF - terminal will have dual mids one traditional and one ibuxx. Merchant will select cancel to remove fee and that will run on the traditional mid. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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