Merchants

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Tupelo Diesel Service Inc Accounts
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Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Mike called to see how to cancel services and I gave him the support email and told him to send us an email with the owner's name MID and reasoning why. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Mike terminal having comms errors....did a certificate update download and tested....now working. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Needs to be PCI compliant. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Kay Arpin -> Notes: Emailed Mr. Chunn registration instructions provided help desk number also Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: They have been charged a non compliant fee. Transfer to Ms Kay to assist with compliance. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Terry Chun has a question about fees. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Terry Chunn called with a question about removing the sur charge from the receipt. I advised him that this was not possible. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Merchant is being charged for debit. He did not realize he would be charged for debit. He wants to be placed on the no fee debit program when it comes out. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Terry Chunn called to get set up to retrieve statements online. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Terry changed fon size from small to normal Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Talked to merchant, advised him they have to run this terminal (Desk3500) through IP. He does not have one. Will get one installed and call if he needs help. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : TO Percent FROM 0 TO 5 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : Swipe Percent FROM 0 TO 95 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : MonthlyVolume FROM 0.00 TO 62500 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
15 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AnnualVolume FROM 0 TO 6 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
16 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Changed : AverageTicket FROM 0.00 TO 1500.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Software Or POS Integration Questions Only


Owner 1 Information

Owner 1 Information