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Overrides who receive partial commission on all of Dwight Cox & Associates Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Confirmed that he was closed on Vantiv on 3/11/22 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: submitted SR 36582840 on NPCrm to cancel this account per Dwight David Cox. Cancel request uploaded to Merchant file. He asked for a refund. He says that he contacted his rep a year ago to cancel and nothing got done. I did tell him that I would ask about a refund but that I could not guarantee one and IF he did get one it would only be for the last month. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: spoke to charlotte need to call her at 10:15 ish tomorrow to conference into usaepay Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Emily Karawadra -> Notes: called in bottom of recipt says in training mode. Researching how to fix. Talking to Mike Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Aimee Jones -> Notes: Kizie called to get instructions on pulling a bank statement. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Charlotte advised her a transaction for $135.00 DID go through twice on 10/15/2019 was in the batch for $1322.50 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Shipped MP200 SN: 315183801597 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Charlotte and they are wanting a new reader for the terminal keep saying low battery. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Charlotte there was a glitch at USA epay and her batch totals were showing 0.00. They are in there now. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Charlotte glich in USA ePay not allowing to send emails and customer name not showing up on Ipad. TT Michelle and they are submitting a ticket for resolution. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Charlotte, turned on customer signature option Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: Charlotte called her app was showing double billing but there was not any in the system. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Shipped MP200 to Zack Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Owner 1 Information