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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Dana - she said that she has received 2 debits to her account for November for $14.20 each. After researching we could not determine where the debits are coming from. I suggested that she go to her bank and have the ban refuse the debits and perhaps put a trace on the debit to see it's originating source Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Received a call from Dana wanting to know about the debit that hit their account for $96 twice. After researching Morgan determined that the account was still active on the new portfolio owners side. Morgan was able to get both locations cancelled in their system. Told Dana that she may possibly see one more charge for $96 for the month of Oct but after that there should be no more charges. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Received cancelation email. I put in SR to close the account. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Dana Called in to let us know that they have sold the car washes and they need to close out their account. We do have the new owners signed up already on vantiv. I let dana know I needed something in writing so I could close out her account. We will close out the elavon accounts once I get the cancelation email. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Cheri Hansen -> Notes: Need DL EIN and voided check Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Updated VAR again....now working. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Sent new VAR to Richard Moore (E-xact transactions) Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Requested new VAR (TSYS) will email me when complete Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Emailed new VAR sheet Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Called TSYS and Elavon concerning processing errors. Elavon is restaging the card ranges. Will advise when done Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Kay Arpin -> Notes: amex rates 0.25 and0.20 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : DDANumber2 FROM 570000823 TO Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : RoutingNumber2 FROM 111102059 TO Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 100 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
15 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 16750 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
16 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 200000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
17 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 10.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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