Merchants

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Bank 2 Information

Overrides who receive partial commission on all of Albright Smith and Peck Stateline Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Merchant was billed for the month of feb. put in a request for refund: Elavon canceled the below merchant accounts on 2/1/22 and billed them for the whole month of February. Whereas the merchant was not processing and the request was put in on 1/31/22 is there anything we can do to get the merchant refunded? Most of their fees were PCI noncompliance and the merchant did not process. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: put sr in to close account Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: called 11/2/21 - business has obviously changed hands as the name they answer the phone with is Smith and Tudor - Spoke to Jenni and she is very interested and willing to move both locations to a new platform. She wants me to send an email with the IBUXX details so she can show the DRs and get they buy in. Email sent 11/2/21 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Cheri Hansen -> Notes: Need DL voided check and EIN Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Merchant having coms errors contacting phone provider. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Kay Arpin -> Notes: Pennye called 6-11 about PCI, no answer, I called today no answer. contact email gets returned Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Pennye McAnulty -> Notes: TT Penny terminal gave a decline but customer sees charge. Elavon stated it did give and auth but the auth will fall off. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : Swipe Percent FROM 0 TO 100 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : MonthlyVolume FROM 0.00 TO 15000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : AnnualVolume FROM 0 TO 180000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Kay Arpin -> Changed : AverageTicket FROM 0.00 TO 500 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Christina Sullins -> Notes: TT Bonnie at Elavon to swap statements to mailing at: Att: Jenni Otten, RN RDA Drs. Albright Smith Peck 766 S. White Station, Suite 1 Memphis, TN 38117 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Penny, Cleared batch after corrupt transactions....now all is fine. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded iCT220 SN 731549CT015723 Dial Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Owner 1 Information

Owner 1 Information