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Overrides who receive partial commission on all of Raleigh Tire Service, Inc Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Tom called and was saying that the customer that they processed the $685.87 refund on card 9275 on May 9th has not received their refund. I explained to Tom what happened with the refund and suggested he call Georganna at Corporate office and see how to proceed to get the customer's money back to her. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM SBC sent email for a refund that was run on 5/9/23 for $685.87 card 9275 that did not have a matching sale for it. Called location and spoke to Tom. He said the refund was for a part that a customer had bought but they could not install it for whatever reason so they issued him a refund for the part. But Tom didn't know if the refund was on the same card as the original sale and said he had already sent his receipts to corporate location. I called Georganna at corporate and she researched it and called me back and said to not process that refund that it never should have been run. The customer paid for that part with a check and that check has not even cleared the bank yet. She said that once the check clears then they will refund the customer by other means such as cash or check. Let Conrad know not to process the refund. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Changed auto settle to 9:00 pm CST per Tricia Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Downloaded VL100 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM SBC- Traditional- IP- Batch time 6:00pm Central- Pin Debit- Valor 100 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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