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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Sep 25 2023 12:00 AM Sep 25 2023 Mike Thomas Called Raj to check on terminal he says it's working fine. We ran a transaction and it went through. Says he likes using card reader also. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM Just talked to Raj he says he ran a transaction that got declined so he ran it again and got declined. The customer only had 500 on the card and the transaction was around $280.00. The customer checked their online banking and says the money was out of their account. Raj checked transaction history and there is nothing there. I checked SS and it show the transaction declined 3 times. Emailed Morgan. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM TT Raj along with PAX his internet is down for the day so we connected to his hot spot...all working. Internet back up switced back Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Had to delete a trans for $26.34, then we batched successfully. Talked o Raj Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Conrad said funds will be released in the am Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Raj sent over letter signed by customer approving this transaction. I sent it to ayana and conrad to release the funds. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Raj and requested he get some info concerning a transaction that was ran on 9/17/22 for $11975.00 he will contact customer for information. I also advised him to put in AVS info on all keyed transactions Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Raj advised him how to run a manual trans. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Downloaded PAX A80 Raj picking terminal up from office Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Changed status to Approved; added MID and approval Date Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Change of Ownership - New Owner SBC - Traditional - IC Plus 0.05% + $0.05; Equipment undecided at this point - IP - Batch Time 7:30pm - NDF Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 130.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 240000.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
14 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 20000.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
15 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 90 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
16 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : TO Percent FROM 0 TO 10 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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