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Overrides who receive partial commission on all of Mark T Hanstein Accounts
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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 May 23 2024 03:07 PM Charlotte Groff Mark Hanstein called and said that he retired 6 months ago but we're still billing him $10.90/month. I checked with SBC and his account is still active. Submitted a request to have it closed. Also, per Emily's approval, requested a refund for $65.40. Charlotte Groff May 23 2024 04:37 PM Charlotte Groff Update Delete
2 Oct 05 2023 12:00 AM Oct 05 2023 Mike Thomas Received Valor VL 100 and VL 300 back from merchant. Advised Charlotte Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Oct 05 2023 12:00 AM Oct 05 2023 Mike Thomas Received Valor VL 100 and VL 300 back from merchant. Advised Charlotte Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Oct 05 2023 12:00 AM Oct 05 2023 Mike Thomas Received Valor VL 100 and VL 300 back from merchant. Advised Charlotte Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Oct 05 2023 12:00 AM Oct 05 2023 Mike Thomas Received Valor VL 100 and VL 300 back from merchant. Advised Charlotte Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Oct 05 2023 12:00 AM Oct 05 2023 Mike Thomas Received Valor VL 100 and VL 300 back from merchant. Advised Charlotte Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Sep 13 2023 12:00 AM Morgan Withee Spoke to Dr Hanstein. /he is retiring and needs to cancel his account. I sent him a cancel form via docusign. I let him know to ship his equipment back to us and we would get it canceled out once we got both items. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Sep 08 2023 12:00 AM Morgan Withee Walked merchant through a manual key entered transaction. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 15 2023 12:00 AM Charlotte Groff Mark called in and asked for his monthly statements for this year. He is selling his business. Pulled January through July and emailed them to him along with a cancellation request form for when he sells. I also let him know that if the new owners want to continue processing we will need to do a change of ownership and if they choose to change processors, we will need the equipment sent back to us. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM Charlotte Groff Dr Mark called in and wanted to know if we had a sale that went through on 7/24/23 for $1000.00. Confirmed in Pioneer that there was no approvals on 7/24 for $1000.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM TT Brandy, advised her refund password is the last 4 digits of EPI number Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM SBC-Traditional-Valor 100 Pin Pad-IP-Batch Time 7:30pm Central-NDF Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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