Merchants

Docuseal Sign Back
Update Merchant
File here * Notes * Status Date Action
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee
Send Email to Merchant Send Email to Sales rep Send Email to Employee

Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of John Patrick Accounts
Delete Overrides

                  

Default Setup

                  
                  
                  
                  

Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

%
%
%
%
%
%
%
%
%
  
  
  
Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: Called to update terminal...they are not using...Tricia is picking up terminal Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Jon regarding the 2 chargebacks. His account went negative when they tried to debit the chargeback amount is why the debits didn't go through. Jon was able to track down the tires that he had shipped on the order and fully believes he'll be able to get the tires back. The tire dealer he uses has a branch in Chicago and will send someone over there to get the tires. Once they have they tires they will be reimbursed and then he will have the money in his account for the debits to post. I conferenced him in with Conrad at SBC - Risk Manager and Conrad is aware of what is going on. He's going to give Jon a few days to try to recoup his money but the chargebacks will have to stand. Jon now has Conrad's direct line and will keep him informed. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT Aubrey - They received a debit to their account $9126.63 that was 2 CBs for 2 manually keyed transactions taken on 7/27 ($5616.00 & $3510.63). Spoke to Kevin at SBC and he said when she received the CB notices for her to respond with anything she may have on the transactions. All she has is a receipt from the transport company that delivered the tires. She has nothing with the cardholder's signature. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
]

Software Or POS Integration Questions Only

Owner 1 Information

Owner 1 Information