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Overrides who receive partial commission on all of Pilson Chrysler Dodge Jeep Ram Fiat Accounts
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Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Aug 01 2023 12:00 AM Morgan Withee User: Morgan Withee -> Notes: Submitted SR to close out account. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Converted to SBC Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Todd terminal wasn't prompting for invoice...walked him through an EMA update....now working properly Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Todd called in to say that they took a PIN Debit card #7257 on 12/22/21 for $151.00 that he never got paid for. I looked in Pulse Point and couldn't find the transaction. I called Elavon and spoke to Nadia. She said that the transaction was approved at first but then 4 min later it was host reversed due to a comm error. She opened a case for a Missing Debit - Case # 14966501. Called Todd back and filled him in on what happend and gave him the case number. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Brandon Batch out of balance purged terminal. Her will re-run card. trans not showing at Elavon Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM Mike Thomas User: Mike Thomas -> Notes: TT Neil programmed a VX520 he had merchant says receipt is too light had already set it to a darker level Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Todd - he's been receiving extra deposits to his checking account that he can't account for. He's reconciled all of his locations. These deposits were going to bank account ending in 3631 which were all of his Elavon MIDs. Looked through each of his MIDs on Elavon and did not see any of the amounts that are in question. The deposits are sporadic and vary in amounts between $191.17 up to $5133.48. I told him to call his bank and get them to trace the deposits back to their original source to see where they're coming from. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: TT - Todd - he wanted to know what his PIN Debit fees are and also his credit card fees. Looked up his signed contract to give his fees to him. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Aimee Jones -> Changed : Tax ID FROM 371121815 TO Dee Karawadra Jan 31 2024 01:39 PM Update Delete
10 Aug 01 2023 12:00 AM User: Aimee Jones -> Changed : TO Percent FROM 0 TO 2 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
11 Aug 01 2023 12:00 AM User: Aimee Jones -> Changed : Swipe Percent FROM 0 TO 98 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
12 Aug 01 2023 12:00 AM User: Aimee Jones -> Changed : MonthlyVolume FROM 0.00 TO 190000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
13 Aug 01 2023 12:00 AM User: Aimee Jones -> Changed : AverageTicket FROM 0.00 TO 225 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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