Update Merchant

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Bank 1 Information

  

Bank 2 Information

Overrides who receive partial commission on all of Homer Skelton Enterprise Inc Accounts
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Default Setup

                  
                  
                  
                  

Processor wise Setup

                  
                  
                  
                  

                  
                  
                  
                  

Merchant CMS

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Sr. No. Date Reminder Date Employee Note Created by Updated at Updated by Action
1 Sep 07 2023 12:00 AM Charlotte Groff Madison called in and said she got a declined - code 651 on a transaction for $975.42 card 8025 today. She wasn't sure what the decline reason was and wanted to know. I called Vantiv to see what the bank sent back and it was declined for NSF - code 51. I called Madison back and let her know that it was because not enough funds were available on the card. Dee Karawadra Jan 31 2024 01:39 PM Update Delete
2 Aug 01 2023 12:00 AM TT Brittany, had to do a refund directly through the terminal as you can only refund once on the dashboard when you use terminal. Refund was issued. $761 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
3 Aug 01 2023 12:00 AM Set up VT in Fluid Pay TID# 78478847 VAR 0007 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
4 Aug 01 2023 12:00 AM Merchant called today and said they received an approved receipt for $57.04 that had an approval code on it, but when they looked in the Fluid Pay Dashboard the transaction was showing Declined. I told her to call me back tomorrow morning so that I can confirm for certain that it did batch out. I've seen instances like this where the dashboard shows declined, but approved receipt was generated and customer gets billed / merchant gets paid. Addition to note: Customer did get billed and merchant was paid with 5/9 batch. Confirmed this in IQ Dee Karawadra Jan 31 2024 01:39 PM Update Delete
5 Aug 01 2023 12:00 AM User: Charlotte Goff -> Notes: Vantiv - Traditional; IP - Omni Flex Dee Karawadra Jan 31 2024 01:39 PM Update Delete
6 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : Swipe Percent FROM 0 TO 100 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
7 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : MonthlyVolume FROM 0.00 TO 240000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
8 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AnnualVolume FROM 0 TO 2800000 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
9 Aug 01 2023 12:00 AM User: Charlotte Goff -> Changed : AverageTicket FROM 0.00 TO 250.00 Dee Karawadra Jan 31 2024 01:39 PM Update Delete
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Software Or POS Integration Questions Only


Owner 1 Information

Owner 1 Information